96 Casino Privacy Policy —
How Your Data Is Kept Safe

96 Casino (hereinafter referred to as "we", "us", or "the Platform") provides online gaming services to players in Bangladesh and around the world. We believe your Privacy a fundamental right, and protecting that right is our responsibility.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have. By using 96 Casino, you Privacy Policywill be considered as having agreed to the.

96 Casino collects two types of information from you:

a) Information You Provide Directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential Address
• ID Document Details (NID / Passport) — for KYC verification
• Payment method details (bKash/Nagad number, etc.)

b) Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Pages Visited & Time Spent on Site
• Gaming History & Transaction Records
• Cookies & Session Data

We use the information we collect for the following purposes:

• Account Management: Registration, login, and identity verification.
• Payment Processing: Storing deposit, withdrawal, and transaction history.
• Customer Support: Addressing your complaints and queries.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Service Improvement: Analytics to improve your gaming experience.
• Legal Obligations: Meeting regulatory authority requirements.
• Marketing (Optional): To keep you informed about promotions and offers, with your consent.

96 Casino uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for the site to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookies: To prevent fraud and bot activity.

You can disable cookies through your browser settings; however, doing so may affect certain features of the site.

We never sell your personal information. However, there are limited circumstances in which information may be shared:

• Payment Processors: To process transactions via bKash, Nagad, bank transfers, and more.
• KYC Provider: With licensed agencies for identity verification.
• Legal Authority: When required by a court order or regulatory requirement.
• Security Partners: With specialist agencies for fraud prevention.

For international data transfers, we use GDPR-compliant Standard Contractual Clauses.

96 Casino uses industry-leading technology and processes to keep your information secure:

• ✅ 256-bit SSL/TLS Encryption — For all data transmissions.
• ✅ AES-256 Encryption — For sensitive data at rest.
• ✅ Firewall & Intrusion Detection — To prevent unauthorized access.
• ✅ Regular Security Audits — By third-party experts.
• ✅ Two-Factor Authentication (2FA) — For staff system access.
• ✅ Data Minimization — Only necessary data is stored.

You have the following rights regarding your personal information:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Data Portability: You can receive your information in an easy-to-read, portable format.
• Withdrawal of Consent: You may withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

96 Casino is exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian believes their child has submitted information on our platform, please contact us immediately.

We may occasionally Privacy Policy update this policy from time to time. In the event of any significant changes, we will:

• We will notify you by email.
• We will display a notification on the site's homepage.
• We will update the "Last Updated" date at the top of the page.

Continued use of the site after any changes will be considered acceptance of the updated Privacy Policy.

For any privacy-related questions or requests, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the site.
• Response Time: Up to 30 Business Days