🌱 Responsible Gaming

96 Casino Responsible Gaming —
The Complete Guide to Responsible Gaming

96 Casino believes gaming should always be fun — free from stress and anxiety. That's why we encourage every player to game responsibly and provide all the tools and support they need.

Your happiness and well-being are our top priority
Player-First Policy Your Well-Being Comes First
Limit Settings Play on Your Own Terms
Self-Exclusion Feature Take a Break Whenever You Need One
24/7 Support in Bengali Always Here for You
What Is Responsible Gaming?

Let Gaming Be A Source of Fun,
Not a Problem

At 96 Casino, we know gaming can be a great source of entertainment. But we also know that without the right boundaries, any form of entertainment can become a problem. Responsible Gaming Means enjoying gaming consciously and within your own means.

Many people in Bangladesh turn to online gaming for entertainment. But it's not always easy to notice when a hobby becomes a habit — and when a habit becomes an addiction. That's why 96 Casino always Responsible Gamingand has put multiple protective tools in place on our platform.

Keep this in mind: gaming should be for enjoyment, not to chase winnings. If you ever find yourself playing to recover lost money, or if gaming is affecting your family life or work — that's your signal to pause and reassess.

💚 96 Casino's Promise: Your mental well-being matters more to us than your money.

We believe a happy, healthy player is our greatest asset. So never hesitate to use our responsible gaming tools — it's not a sign of weakness; it's the smart thing to do.

🎯

5 Core Principles of Responsible Gaming

💰 Only play with money you can afford to lose
Set a gaming schedule and stick to it
🎲 Gaming Is Entertainment, Not a Source of Income
🔄 Don't chase your losses
🤝 Prioritise Time with Family & Friends
Our Protection Tools

For Responsible Gaming
Key Features of 96 Casino

We want you to stay in control at all times. That's why our platform offers several easy-to-use responsible gaming tools.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, no further deposits can be made within that day or week — keeping your balance protected.

Session Time Limit

Decide in advance how long you want to play each day. Once the time limit is up, the system will automatically alert you and can temporarily lock your account if needed.

Gaming Break

Feeling a bit burnt out or just need a break? You can pause gaming for 24 hours, 7 days, or 1 month. No games can be played during this period, but your account will remain active.

Self-Exclusion

If you feel you need a longer break from gaming, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be fully suspended and no new account can be created.

Reality Check

A pop-up will appear at set intervals showing how long you've been playing and how much you've spent — keeping you informed and in control.

Gaming History & Analytics

View your complete gaming history at any time. Every detail — how much you've spent, how much you've won, and how long you've played — presented transparently, right in front of you.

Check Yourself

Your Gaming Habits
Is It Healthy?

Take a moment to reflect on the questions below. This isn't a test — it's simply meant to help you stay aware of your own gaming habits.

If your answer to any of the questions below is "Yes":
  • Use our responsible gaming tools.
  • Take a gaming break for a while.
  • Let someone you trust know what's going on.
  • Get in touch with our support team.

Self-Assessment Questionnaire

1 Do you find yourself playing more to chase losses?
Yes — Stay Alert No — Good
2 Is gaming cutting into the time you spend with family?
Yes — Stay Alert No — Good
3 Are you spending more than you can afford?
Yes — Stay Alert No — Good
4 Do you feel restless or irritable when you can't play?
Yes — Stay Alert No — Good
5 Are you having trouble focusing on work or studies?
Yes — Stay Alert No — Good
📌 How to Understand Your Results

If you answer "Yes" to 3 or more questions, it may be time to reassess your gaming habits. Our support team is always ready to help — with no judgement whatsoever.

How to Use

Activate Protection Tools
In Just a Few Simple Steps

Deposit Limit

Set a Deposit Limit

Set your own daily or monthly deposit limit in BDT.

1 Go to Account Settings
2 Select "Responsible Gaming"
3 Enter the Limit Amount
4 Confirm — Done!
Gaming Break

Take a Temporary Break

Need a breather? Pause your gaming for anywhere from 24 hours to 30 days.

1 Open the Profile Menu
2 Click "Gaming Break"
3 Choose a Time Period
4 Get Email Confirmation
Self-Exclusion

Long-Term Exclusion

Suspend your gaming activity entirely for a period of 6 months to 5 years.

1 Notify the Support Team
2 Fill in the Self-Exclusion Form
3 Set a Duration
4 Takes Effect Immediately
Reality Check

Track Your Time & Spending

Get regular reminders about your gaming time and spending at set intervals.

1 Go to "Reality Check" in Settings
2 Set Break Times
3 Enable Notifications
4 Stay Informed at All Times
FAQs

About Responsible Gaming
Frequently Asked Questions

No — responsible gaming doesn't mean playing less. It means playing mindfully: within your means, keeping family and work as priorities, and treating gaming as entertainment. You can play every day — just make sure it isn't negatively affecting your life in any way.

Yes, you will have the opportunity to withdraw any remaining balance before self-exclusion takes effect. Once active, no new deposits or gaming will be possible. When the exclusion period ends, you will need to go through a re-verification process.

If someone in your family has a gaming problem, contact our support team — we can review accounts based on third-party requests too. Speak to them directly with empathy, not judgment. Compassion is the greatest help you can offer.

Yes — deposit limits take effect immediately once set. However, increasing a limit requires a 24-hour waiting period, which prevents impulsive changes and encourages more mindful decision-making.

Absolutely. Gaming addiction is a recognized mental health condition that is fully treatable with professional support. Recovery is possible when help is sought at the right time. Don't let shame or fear hold you back — reaching out takes courage.

Absolutely not. 96 Casino strictly enforces an 18+ policy. Age is verified at registration, and identity documents may be requested in suspicious cases. Any account found to belong to a minor is closed immediately.
Warnings & Support

Recognise the Signs,
Get Help at the Right Time

Warning Signs of Problem Gaming

If you notice any of the following signs, take heed and seek help:

  • Repeatedly returning to play in an attempt to win back lost money.
  • Hiding your gaming activity from family or friends.
  • Taking on debt or selling assets to fund gaming.
  • Prioritizing gaming over eating or sleeping.
  • Becoming irritable or moody when unable to game.
  • Neglecting work, studies, or family responsibilities.
  • Telling yourself "this is the last time" — yet being unable to stop.

How to Get Help

Remember — asking for help isn't a sign of weakness; it takes real courage. We and our partners are here for you every step of the way.

96 Casino Live Chat Support — 24 Hours, 7 Days a Week
Talk to a Family Member or a Trusted Friend
Professional Psychologist or Counsellor
Activate Self-Exclusion or a Gaming Break

Game responsibly, live happily!

Enjoy the best gaming experience at 96 Casino with your safety fully covered. Our responsible gaming tools keep you in control at all times.

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